DEALER Care Maintenance
Comprehensive Dealer Care Maintenance Service
Dealer Care Maintenance Program
Seamless Creation, Execution, and Management of Customized In-House Maintenance Programs
Welcome to the comprehensive Dealer Care Maintenance Program, your dealership's solution for creating, executing, and managing in-house maintenance programs with ease and efficiency. Our service encompasses everything from initial setup to detailed reporting, ensuring your dealership's maintenance program runs smoothly and meets all necessary standards.
Scope of Services
One-Time Setup Fee Includes:
- Form Creation: We develop custom forms tailored to your dealership’s branding. This includes visual customization to ensure consistency with your dealership's image.
- Terms and Conditions Formulation: Our team tailors the program's terms and conditions to meet your specific requirements, ensuring they align with your in-house maintenance goals.
- Compliance Assurance: We ensure all forms and terms meet industry compliance standards as well as your dealership’s internal standards, providing peace of mind and reliability.
- Internal Training: We provide comprehensive training for both your dealership's staff and our Torque Group’s Claims Department. This ensures everyone involved is well-prepared to execute the program effectively.
Program Development and Implementation
Initiation of Work: Once the one-time setup fee is received, Torque Group will begin crafting a custom program tailored just for your dealership.
Collaboration and Customization: We work closely with your dealership to finalize details and necessary customizations. This collaborative effort ensures the program perfectly fits your needs.
Timeline for Completion: After collaboration, the program is integrated into Torque Group’s system within 10 business days. Once this period concludes, your program will be ready for rating and contracting.
Execution and Training
Proper Execution: Our team at Torque Group ensures your program is executed seamlessly within the claims department. The training provided to your dealership staff ensures a smooth transition and effective operation.
Ongoing Support: We offer continuous support to address any questions or issues during the program’s execution, ensuring your team is never without assistance.
Claim Management and Reporting: After execution, we manage all information and claims associated with your program. We provide detailed reporting on program performance, including insights down to the make and model, helping you understand how the program is performing and driving improvements.
By choosing our Dealer Care Maintenance Program, you partner with a dedicated team that handles every aspect of your in-house maintenance initiatives, allowing you to focus on what matters most—delivering excellent service to your customers.
