Platinum Care Maintenance

Maintenance That Brings Them Back

Scheduled Service Coverage That Builds Trust

Lock in labor rates, increase retention, and protect your ride for the long haul

Torque Group’s Platinum Care Maintenance program is a flexible, fully insured solution that helps dealerships retain customers through scheduled service plans. Available in terms of 12, 18, 24, 36, and 48 months, it offers significant cost savings and predictable service pricing for both new and pre-owned vehicle buyers. With quick claims processing and customizable dealer options, it’s a program that benefits everyone—especially your bottom line.

Need a Budget-Friendly Option?

For customers who want basic coverage without a full maintenance package, Oil Care Plus offers a streamlined solution. It provides essential oil and filter change coverage along with routine safety inspections, all based on manufacturer recommendations. This is a great option for value-conscious buyers who still want dependable protection.

How It Works

  • Customer selects a term that fits their needs (Platinum Care: 12–48 months, Oil Care Plus: 24–60 months)
  • Scheduled services are performed based on the owner's manual
  • When service is due, the dealership submits the claim and receives fast payment
  • No upfront payment is required by the customer at the time of service
  • Coverage continues for the full selected term

Customer Benefits

  • Coverage begins immediately upon purchase
  • Save significantly compared to paying per visit
  • Includes parts, labor, and taxes per OEM recommendations
  • Lock in current labor rates and avoid future increases
  • Available for both new and pre-owned vehicles
  • No surprise costs for covered services

Dealer Benefits

  • Customizable to fit dealership operations
  • Drives customer retention and repeat visits
  • Builds long-term loyalty in the service lane
  • Claims paid by credit card, check, or ACH
  • Fast claim approvals—typically within 20 to 30 minutes
  • Improves profitability through consistent service traffic

Why it Matters

Routine maintenance is critical to vehicle performance—but customers shouldn’t have to worry about rising service costs. Torque Group’s maintenance programs help you deliver value, build loyalty, and drive repeat business by making vehicle upkeep simple and affordable.