GAP CLAIMS
GAP Protection 150 Claims
Filing a GAP Claim After Total Loss
Submit All Required Documents Within 60 Days of Loss
Please continue to make your regular scheduled loan payments even after the date of loss. Failure to do so may result in credit ramifications that are the responsibility of the borrower. Refer to your agreement for specific rules and limits that may affect your final GAP claim benefit.
Click the link below to download and print the GAP Claim reporting form based on the date of purchase. The form must be received within 60 days from the date of loss.
Please include the following documents with your GAP claim form:
- Copy of GAP Waiver contract
- Copy of vehicle invoice, buyer’s order, or bill of sale
- Copy of finance agreement
- Copy of complete payment history from the lender (may take up to 4 weeks) or copies of each billing statement for the life of the loan
- Copy of police report regarding accident or theft
- If insured, copy of the insurance company’s vehicle valuation and settlement statement
- Cancel all other “cancellable” products included in the finance agreement
To check the status of an existing claim, please call 800-859-0590 ext. 3 and provide your claim or contract number.
