Protect Your Customers’ Investment with a Powersports Extended Service Contract

Powersports vehicles are built differently, which is why they usually come with a hefty price tag. ATVs, UTVs, and dirt bikes, for instance, are designed for extreme sports; off-roading, specifically, for the Powersports enthusiast. Trusted Powersports extended service contract provider Torque Group adds that owners of such power machines consider their vehicles as investments, and it is precisely for this reason that dealerships offer extended service contracts, maintenance programs, and other similar contracts and programs to protect their customers’ investment.

How does it work?

All new vehicles, including Powersports vehicles, come with a manufacturer’s warranty. This is utilized when a newly bought vehicle breaks down because of a mechanical failure, or factory-installed parts were found to be faulty. So when does a Powersports extended service contract step in?

In a nutshell, your extended service contract steps in when your manufacturer’s warranty lapses or expires. The most basic premise of this type of service contract is to provide owners of Powersports vehicles with coverage if their vehicle breaks down because of mechanical failure. The parts covered, terms of contract, premiums, and other such pertinent details vary from one provider to the next. Your dealership will find the right program for you based on your needs and financial capacity.

What to look for in a Powersports extended service contract

If you own a dealership and your main goal is to provide customers with a program to protect their investment, then you should choose your provider carefully. Consider the following:

• Claims process – For your customers to truly benefit from the Powersports extended service contract you’re offering they need to be able to get the repairs and/or parts replacements they need immediately. For the part of the dealership, you should also check how quickly claims are processed. Ideally, you’d want a program that allows for claims to be paid within 24 hours after work completion.
• Deductible – To benefit your customers, opt for an extended service program that offers $0 deductible on new vehicles, and $25 at most, on certified pre-owned vehicles.
• Accredited repair shops – For a lot of vehicle owners, a crucial deciding factor are the accredited shops. Service contracts typically only have a handful of partner repair shops, which means should your vehicle break down and you’re nowhere near any of the accredited shops, you will need to first look for a towing service (which could mean additional cost) or face being stranded for hours. Look for a provider that allows customers to have their vehicles repaired at any repair shop, with a few restrictions, of course. With Torque-Group, for instance, repairs can be done at any repair shop in the U.S. and Canada provided the shop has a licensed mechanic and the parts needed are available.

Got more questions? Please feel free to contact Torque Group at (800) 859-0590.