How Do Customers Benefit from Dealership Scheduled Services

Torque Group • May 17, 2023

When you own a powersports vehicle like an ATV or a dirt bike, it’s important to have it checked regularly at an authorized dealership to maintain its condition. Proper maintenance means you get to enjoy more off-roading adventures on your quad or bike. At the dealership, scheduled services may be offered to you during the buying process as an add-on or later on, when you come in for a routine maintenance check.

What is a dealership scheduled services program?

In brief, this program pays for future routine service maintenance checks, so you won’t have to worry about skipping this important part of vehicle ownership for lack of funds. It’s a prepaid maintenance program that you can purchase at the same time you’re buying your vehicle, or you may also purchase this at a later date. Basically, you can purchase this additional service at any time during the course of vehicle ownership.

What’s in it for your customers?

For a lot of customers, the most important benefit they’ve derived from dealership scheduled services is peace of mind. Since this is a prepaid program, they won’t have to worry about where to get the funds when the time comes to have their ATV serviced because they’ve already paid for it. This is a common deciding factor for most powersports vehicle owners, particularly those who often go off-roading on their machines.

Another deciding factor for a lot of customers is the dealership’s in-house professionally trained team. Dealership mechanics undergo extensive training for each of the brands they carry to make sure all maintenance steps are properly and accurately done. This also gives owners peace of mind because they know their vehicle will be left in the capable hands of a professionally trained team of mechanics.

Depending on the terms of the program you purchased, maintenance service could be covered for 12 months up to 48 months. Labor rates are locked-in at the time of purchase as well, which means that you won’t have to pay for a higher labor fee even if the current rate has gone up.

The best part is that most providers of F&I solutions give dealerships the flexibility to customize their programs according to their target audience and their specific needs.

Do you want to learn more about scheduled services for your dealership’s customer base? Please feel free to call Torque Group at (800) 859-0590. You may also send a message at info@torque-group.com.

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